I just got a new phone for Savvy Tech Grandma. When I started to get it set up I got a message saying that I had to put a SIM card in to get it setup.
I wanted to setup the wifi first then the SIM card, but the phone would not let me past that first screen. I could not get to settings or any other window except accessibility (for the blind, etc.)
So I looked it up on YouTube. Of course there was someone else who had had the same issue. It turns out that to gain access to the phone I had to pretend to be Indiana Jones and go through a series of instructions where you tap each corner of the phone 3 times and then hold down the volume down button.
It worked, but it just seemed like a bizarre way to get into my new phone. Now it's all set up. If you want to give me a call the number is 208-328-8211.
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